Shipping Policy

At AGAM, every order is packed with care so your fragrance reaches you safely and beautifully.

Order Processing

Orders are usually processed within 24 hours after confirmation, excluding Sundays, public holidays, or unexpected operational delays.

For prepaid orders, processing begins after successful payment confirmation.
For COD orders, we may contact you for order confirmation before dispatch.

Delivery Timeline

We aim to deliver most orders within:

3–5 days

Delivery timelines may vary slightly depending on your location, courier availability, festivals, weather conditions, public holidays, or delays beyond our control.

Shipping Charges

Shipping charges, if applicable, will be shown clearly at checkout before you place your order.

From time to time, AGAM may offer free shipping, prepaid benefits, COD charges, or special delivery offers. These may change depending on promotions or order value.

Order Tracking

Once your order is dispatched, tracking details will be shared through SMS, email, WhatsApp, or the contact details provided during checkout.

Please make sure your phone number and address are correct to avoid delivery delays.

Delivery Attempts

If the courier is unable to deliver your order due to an incorrect address, unavailable customer, unreachable phone number, or refusal to accept delivery, the order may be returned to us.

In such cases, re-shipping may require an additional delivery charge.

Damaged or Wrong Product

If you receive a damaged, leaked, or wrong product, please contact us within 24 hours of delivery with:

• Order ID

• Clear photos/videos of the package and product

• Unboxing video, if available

Once verified, we will assist you as per our Return & Refund Policy.

Contact Us

For shipping-related help, contact us at:

AGAM Perfumes
Email: agamperfumes.com@gmail.com
Phone/WhatsApp: 8115603330